Committed to providing exceptional service, the full-time Member Advocate will support members by answering inquiries and explaining medical and dental packages in a remote environment, with a structured training program lasting approximately 10-12 weeks. Key responsibilities: Assist members with their questions and concerns, ensuring a positive experience Engage in ongoing learning and development to enhance knowledge of the health insurance industry Handle a high volume of calls in a fast-paced service center environment Required qualifications: High school diploma or equivalent required 1+ years of customer service experience with frequent communication with customers Strong familiarity with technology, including Microsoft Office applications Must be located in the Eastern Standard Time zone
Member Advocate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.