Unknown Company

Member Advocate

des moines, ia • Posted 1 weeks ago
Onsite Full Time Community and Social Service Occupations
Description
Join a Credit Union That Truly Puts People First
Are you someone who loves connecting with people, solving problems, and making a meaningful impact in your community? As a Member Advocate I , you'll be the friendly face and trusted guide who helps our members reach their financial goals. If you're looking to grow your career in a supportive, mission-driven environment, this role is made for you.
What You'll Do
  • Welcome and support members, ensuring every visit is a great experience
  • Build genuine relationships and learn about members' financial goals
  • Perform account transactions and assist with digital banking tools
  • Basic account opening
  • Educate members about products and services that support their financial success
  • Make meaningful outreach calls to strengthen member relationships
  • Collaborate with a supportive branch team that celebrates shared success
What You'll Bring
  • A passion for helping people and delivering outstanding service
  • Excellent communication and problem-solving skills
  • Comfort with computers and eagerness to learn new systems
  • Cash handling or banking experience is a plus (not required)
  • Bilingual applicants strongly encouraged to apply
Why You'll Love Working Here
We're committed to supporting both the personal and professional well-being of our employees. Benefit highlights include:
  • Medical, Dental, and Vision insurance
  • 401(k) with immediate employer match
  • Maternity and Paternity PTO
  • Community Service PTO
  • Employee banking perks
  • Health Savings Account (HSA) with employer contribution
  • Company-paid training and development opportunities
  • A mission-driven culture that puts people first
  • A collaborative team environment with clear pathways for growth
Education
  • High school diploma or equivalent preferred

If you're ready to make a difference every day, we'd love to meet you!
Apply today and help us build brighter financial futures together.
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