Supporting members in navigating their healthcare needs, the full-time Medicare Member Advocate will provide guidance on medical and dental packages while working remotely in a structured service center environment. Key responsibilities: Assist members by answering questions and resolving issues related to their healthcare plans Participate in a comprehensive training program to develop industry knowledge and skills Manage a flexible schedule of 37.5 hours per week, with varying shifts post-training Required qualifications: High school diploma or equivalent required 1+ years of customer service experience with frequent communication with customers Strong familiarity with technology and ability to learn new tools quickly Must reside in the New England area
Medicare Member Advocate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.