Coordinating program activities for Medicaid clients, the full-time remote Medicare Enrollment Program Coordinator will provide customer service to assist with the Medicare enrollment process, manage incoming calls, conduct outreach, and maintain client records in a proprietary database. Key responsibilities: Coordinate and monitor assigned program activities, ensuring effective outreach and follow-up with clients Review and analyze program data to evaluate effectiveness and recommend procedural changes Provide technical assistance to agency personnel and ensure compliance with established policies and regulations Required qualifications: Bachelor's degree in business or public administration or related field, or equivalent experience Two years of related experience in business administration, management, or public administration Ability to understand and explain relevant laws, regulations, and policies Experience working with a diverse client population and maintaining confidentiality Proficiency in computer-based tools, including Microsoft Office and database environments