Focused on retaining a book of business, the full-time Medicare Customer Success Agent will make outbound and receive inbound calls to Medicare Supplement/Advantage clients, educate them on their options, and resolve issues while working remotely. Key responsibilities: Make outbound calls to assist clients and rewrite policies as needed Provide clear answers to customer inquiries regarding Medicare products and resolve payment complications Identify new business opportunities and cross-sell ancillary products to existing clients Required qualifications: High School diploma or equivalent Minimum of one (1) year of pre-sales or customer service experience Previous experience in the Medicare health insurance industry is preferred Demonstrated passion for delivering exceptional customer experiences Ability to adapt to new technology and manage multiple projects in a fast-paced environment
Medicare Customer Success Agent in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.