Humana Inc. seeks a Manager for the IFG Agnostic Call Center to lead Medicare call center operations, ensuring SLAs, KPIs, and quality while maintaining CMS/HIPAA compliance.
The role requires 2+ years in healthcare call center leadership, Medicare experience, and quarterly travel. Open enrollment hours may extend; remote work with periodic travel to Humana offices is possible. 40 hours weekly with a strong focus on member experience.
#J-18808-LjbffrMedicare Call Center Manager — Remote Leadership & Quality in boise at Unknown Company
This position is listed as full time and able to be worked remotely.