We’re seeking a detail-oriented, reliable Medical Virtual Assistant to support healthcare-related administrative tasks while maintaining the highest standards of data privacy and professionalism. This role is ideal for someone with strong English communication skills and a proactive mindset, who is looking to build a long-term working relationship and grow with our team.
Employment type: Full-time
Schedule: AEST (Australian Eastern Standard Time)
Key Responsibilities
- Manage patient communications, appointment scheduling, and follow-ups
- Maintain accurate and confidential patient records in compliance with data protection standards
- Assist with medical documentation, transcription, and report formatting
- Coordinate with healthcare providers and clients as needed
- Support billing, insurance verification, and other administrative processes
- Contribute to workflow improvements and take on additional responsibilities as trust and familiarity grow
Skills Required
- Proficient in written and spoken English
- Experience in medical administration or healthcare support preferred
- Strong understanding of patient confidentiality and data protection protocols (e.g., HIPAA or equivalent)
- Tech-savvy with familiarity in EMR/EHR systems and remote collaboration tools
- Organized, responsive, and committed to high-quality service
- Open to feedback and collaborative growth