Medical Representative (Sioux Falls, SD)

Job Description

Job Description

Job Title: Onsite Medical Representative (Sioux Falls, SD)

The Onsite Medical Representative supports a safe and healthy workplace by providing first aid, health guidance, and safety education to employees in a fast-paced industrial environment. This role works closely with Workplace Health & Safety leadership to manage on-site medical needs, coordinate workers’ compensation and return-to-work programs, and promote injury prevention through proactive engagement on the operations floor. The Onsite Medical Representative independently assesses and treats minor occupational and non-occupational injuries and illnesses, facilitates referrals to outside medical providers, and contributes to safety initiatives and case management reviews.

Responsibilities

• Provide timely first aid support to employees and make appropriate referrals to outside medical providers when needed.
• Independently assess occupational and non-occupational injuries or illnesses and offer guidance to employees on next steps.
• Minimize employee risk of injury through ongoing awareness, education, and proactive engagement on the operations floor.
• Maintain accurate and confidential records of all care provided to employees.
• Coordinate and maintain workers’ compensation and return-to-work programs for employees with work-related injuries.
• Participate in weekly case management review meetings as required.
• Attend weekly associate safety committee meetings and actively contribute to safety discussions and initiatives.
• Greet new hires at the site and provide health, wellness, and safety orientation through group or one-on-one interactions.
• Engage regularly with employees and leadership on the operations floor to provide coaching on observed at-risk work habits and safe work practices.
• Maintain a clean and organized medical workspace and ensure appropriate medical supply inventory is stocked and available.
• Provide daily activity logs and detailed end-of-shift reports to support continuity of care and safety operations.
• Participate in training and certification activities to facilitate first aid, CPR, and AED certification classes.
• Maintain all required first aid, CPR, and AED credentials in good standing.
• Assist with random saliva drug testing protocols in accordance with site procedures.
• Maintain effective care delivery during emergencies and assist with emergency response activities at the site.
• Learn and apply OSHA regulations, risk assessment, and analysis principles as part of ongoing safety and compliance efforts.
• Support safety operations as part of the broader onsite Workplace Health & Safety team.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach as part of daily duties.
• Stand and walk for up to 12 hours during shifts in a large industrial facility.
• Continuously climb and descend stairs at sites where stairs are present.
• Work effectively in an environment with variable noise levels, temperatures, and weather conditions, including areas such as outside loading departments.

Essential Skills

• High school diploma or equivalent.
• Current valid Basic Life Support (BLS) certification from an approved emergency cardiac care (ECC) provider.
• Current valid Emergency Medical Technician (EMT) or Paramedic certification from a Department of Health or the National Registry of Emergency Medical Technicians (NREMT).
• Ability to obtain an adult First Aid, CPR, and AED certification from the American Heart Association or American Red Cross within three weeks of starting, if not already held.
• Ability to independently assess and administer first aid for minor injuries and illnesses.
• Strong attention to detail and accuracy in maintaining medical records and activity logs.
• Capability to coordinate workers’ compensation and return-to-work processes.
• Physical ability to lift up to 49 pounds and to frequently push, pull, squat, bend, reach, stand, walk for extended periods, and climb stairs.
• Comfort working in a dynamic industrial environment with variable noise levels, temperatures, and weather conditions.
• Strong interpersonal and communication skills to effectively engage with employees and leadership on health, wellness, and safety topics.

Additional Skills & Qualifications

• Certification to teach first aid, CPR, and AED training from the American Heart Association or American Red Cross.
• Proficiency in Microsoft Office for documentation, reporting, and communication.
• Experience working within an industrial wellness program.
• Experience managing musculoskeletal disorders, ergonomics, and coaching