Medical Receptionist, Surgery, 8a-4:30p

Receptionist PositionThe receptionist serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.Essential Functions:Answer phone calls and direct them appropriatelyCheck patient into the electronic medical recordEnsure patient packet questionnaire is complete, if not assist patient in completingAddress patients questions or needsReview M.D. visit orders to manage and expedite ordered care (e.g., referrals, follow up visits, DME orders, test orders and medication orders)Print paperwork for patient education and/or test instructionsCheck patient out of the electronic medical record at completion of visitSupports goals of department/organization. Works as a team player by enhancing team effectiveness, supporting, and assisting team members, the department and/or the organizationOther Functions:Maintains compliance with all company policies, procedures and standards of conductComplies with HIPAA privacy and security requirements to maintain confidentiality at all timesPerforms other duties as assignedEducation:High School Diploma or GED/Equivalent (required)Experience:One(1) year healthcare experience (preferred)Job Competency:Knowledge, Skills, and Abilities critical to this role:Strong customer service and communication skillsMust understand and be able to perform professional phone etiquetteLanguage Ability:Must be able to communicate effectively in both verbal and written formatsReasoning Ability :Ability to solve practical problemsComputer Skills:Must be proficient with basic computer skillsAdditional Responsibilities:Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all timesMaintains confidentiality and protects sensitive data at all timesAdheres to organizational and department specific safety standards and guidelinesWorks collaboratively and supports efforts of team membersDemonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community