Patient Service Specialist (PSS)SSM Health Physical Therapy - Kirkwood Day InstituteFull Time - 40 hoursMonday - Friday Hours: 8:00am-4:30pmThis is an entry level position - starting pay is $18.00 (Based on experience)Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Task includes check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.ResponsibilitiesThis administration/front office medical position requires excellent customer service.
The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.ResponsibilitiesGreets patientsAnswers phonesPatient intake and data entryInsurance verification and pre-authorizationSchedules patient appointmentsOperates front office of outpatient centersSupports therapists and therapy assistantsDaily cash balancing and weekly banking depositsIf you have experience in the below you could be a great candidate:Office adminReceptionistPatient Service RepresentativeHealth careMedical fieldAdministrative AssistantPatient Care SpecialistFront deskCustomer ServiceServerRetailHotelGuest ServicesOffice CoordinatorGreat work ethicQualificationsMinimum QualificationsHigh School degree or diploma requiredBasic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy requiredCustomer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members requiredPreferred ExperienceOne year in medical office setting that required multitasking preferredKnowledge of health insurance preferredAdditional DataGenerous benefits package including:Health, Dental, and Vision insurance; Life insurance; Prescription coveragePaid Time Off (PTO) and Extended Illness Days (EID)A 401(k) retirement plan with company matchShort and Long Term DisabilityPersonal and Family Medical LeaveExcellent Orientation ProgramWe have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis!Equal Opportunity Employer including Disabled/Veterans