Medical Receptionist

Medical Receptionist Full-TimeMedical Receptionist Full-Time | $18-$20/hour | Monday-Friday, 7:30 AM-5:00 PM Location: Joliet, IL 60435Pain & Spine Institute (PSI) is a multidisciplinary pain practice serving Northwest Indiana and the greater Chicago area. Our physicians specialize in advanced interventional pain treatments, including diagnostic nerve blocks, spinal injections, neuromodulation, and regenerative therapies.Why Join Us?Competitive $18-$20/hour payConsistent Monday-Friday scheduleWork alongside experienced pain management professionalsSupportive, collaborative, patient-focused environmentOpportunity to make a meaningful impact on the patient experiencePosition SummaryWe are seeking a Medical Receptionist to support the day-to-day administrative and patient-facing operations of our practice. This role serves as an important first point of contact for patients while managing check-in/check-out, scheduling, EMR updates, documentation, and other front-office functions.Key ResponsibilitiesGreet, check in, and check out patients while providing friendly, professional service.Register patients, collect co-pays/deposits, and ensure required paperwork, forms, and consents are completed.Answer and direct phone calls and assist patients with scheduling needs.Schedule and reschedule appointments, proactively offering earlier openings when available and managing waitlists.Schedule follow-up appointments at checkout and document when follow-up cannot be scheduled.Create, update, organize, and maintain accurate electronic medical records.Obtain and document patient information, medical histories, vital signs, and test results as needed.Prepare examination rooms and help maintain a clean, organized facility with appropriate supplies.Maintain strict patient confidentiality and comply with HIPAA, OSHA, and other healthcare standards.Communicate effectively with patients, families, physicians, and office staff.Complete required training and other duties as assigned.Qualifications RequiredHigh School Diploma or GEDAt least 1 year of administrative experienceAt least 1 year of hands-on EMR experienceStrong communication, customer service, and interpersonal skillsExcellent organization and attention to detailBasic knowledge of clerical procedures, recordkeeping, and filingAbility to work independently in a fast-paced healthcare environmentUnderstanding of patient confidentiality and privacy requirementsKnowledge of medical terminology and office ethicsProficiency with Microsoft Office or similar softwarePreferredPrevious experience working in a healthcare facilityBenefitsHealth, Dental & Vision InsuranceHealth Savings Account (HSA)Retirement Savings ProgramLife & AD&D InsuranceLifeMart Employee Discount ProgramHealth Management ToolsEmployee Assistance Program (EAP)Emergency Travel Assistance ProgramPaid Time Off (PTO)Company-Paid HolidaysBonusly Employee Recognition PlatformDailyPay - On-Demand Pay AccessJoin Our Team If you're a friendly, organized professional who enjoys helping patients and keeping a medical practice running smoothly, we'd love to hear from you.

Apply today to join the Pain & Spine Institute team!An Equal Opportunity EmployerWe do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.