Medical Receptionist (Dermatology clinic) - Largo, FL

Medical Receptionist PositionAnne Arundel Dermatology is hiring a Medical Receptionist to join our dermatology practice, Academic Alliance in Dermatology, in Largo, Florida. This position supports a busy outpatient dermatology clinic and is ideal for candidates with experience in a medical office, healthcare front desk, or dermatology practice. This is a patient-facing role in a fast-paced environment, offering long-term stability, training, and growth within a well-established dermatology organization.ResponsibilitiesWe are seeking a professional, bright, and enthusiastic person with excellent people and communication skills.

You will play a vital role not only in the efficient operation of our practice but will also help to shape patient experience through your friendly, professional, and attentive interaction with each patient. You will coordinate the flow of patients through the office, assist patients with payments, help with billing and insurance information, schedule appointments, maintain patient charts as well as various other administrative tasks.Greet patients in a friendly, professional manner and serve as the first point of contact for the practiceAnswer and screen incoming calls, schedule appointments, and coordinate referralsTake accurate and concise phone messages and route appropriatelyEnter and maintain complete, accurate patient demographics and appointment informationReview patient charts to ensure all required documentation is received, completed, and signedCheck patients in and out efficiently while maintaining patient flow throughout the dayMonitor the reception area, track patient status, and communicate wait times as neededProactively collect copays, balances, and other patient paymentsRun end-of-day reports and balance payment totals when assigned as the closerDistribute incoming reports, faxes, and correspondence to patient charts in a timely mannerEnsure all phone messages, faxes, and interdepartmental communications are addressed promptlyMaintain front desk product and supply inventory, including weekly updates and placing orders as neededAssist clinical and administrative staff as needed to support daily operationsTreat all patients with dignity, empathy, and professionalism at all timesPerform other duties as assigned by managementEducation & ExperienceHigh school diploma or GED required1-3 years of recent experience as a Medical Receptionist or front desk professional in a clinical or surgical setting preferredPrior experience in dermatology strongly preferredSkills & AbilitiesStrong customer service and verbal/written communication skillsKnowledge of HIPAA privacy and confidentiality standardsAbility to multitask and prioritize in a fast-paced clinical environmentExcellent organizational and time management skillsDetail-oriented with strong follow-throughComfortable managing a multi-line phone system and high call volumeProficient with standard office equipment (computer, fax, copier, scanner)Intermediate computer skills, including experience working in an EMR/EHR systemFluent in EnglishAbility to accurately sort, file, and maintain records alphabetically and numericallyAbility to travel to and provide coverage at other local offices as neededPhysical Requirements:Sitting, some standing, stooping and reaching.Manual dexterity sufficient to operate a keyboard.Correctable vision to 20/20 and hearing within a normal range for telephone contacts.Lifting and carrying up to 30 pounds.BenefitsFull time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:Medical, Dental & Vision insurance – effective 1st of the month after date of startShort-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hireCompany provided Basic Life/AD&D insurancePaid time offPaid holidaysRetirement Savings accountEmployee discount on cosmetic services and products