Client Service Team MemberVeterinary Specialty Center is guided by the belief that companion animals deserve state-of-the-art medical care in a kind and comforting environment. The courage of our patients, the loyalty of their human families, and the devotion of our referral veterinarians inspire our vision. It is sustained by the contributions of our compassionate, knowledgeable, and dedicated staff and built upon a tradition of providing unsurpassed healthcare for animals.Veterinary Specialty Center, located in Bannockburn, is looking for full-time client service team members to work in our state-of-the-art companion animal hospital.
Come work at an animal hospital with competitive salaries, incredible benefits, and continuing education programs.Benefits:Generous SalaryEmployee Volunteer Program (we pay you to volunteer)Financial Hardship Loans (we help when you need it most)Quarterly Employee Social Events (bowling, zoo, baseball game, fall festival, etc.)On-site Bistro (fresh salads, sandwiches, snacks, drinks, and incidentals)Holiday PayOvertime OpportunitiesEmployee Referral BonusesBirthday and Anniversary Bonuses401k Match Up to 6% (unheard of in the veterinary industry)Health Insurance (domestic partnerships included)Health Savings Account (HSA)Flexible Spending Account (FSA)Free Telehealth ServicesLife InsuranceDental InsuranceVision InsuranceFree Pet InsuranceShort Term DisabilityLong Term DisabilityFree Employee Assistance Program (financial, legal, and mental health services)Free Premium Scrubs/uniformWe invest in the success of our staff. Our team includes some of the brightest talents in the veterinary field and are motivated by collaboration and lifelong learning. As Veterinary Specialty Center grows, we provide opportunities for development among our staff, fostering a shared sense of pride and ownership in our practice.Veterinary Specialty Center is committed to inclusive hiring practices.
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or veteran status.Women-led organizationInclusive of minority and disadvantaged groupsLGBTQIA+ friendly workplaceAge-inclusiveDiversity and inclusion training or programsPaid time offRequirements:Provide VSC's Standards of Exceptional Client ServiceGreet clients with a warm smile, strong eye contact, and approachable demeanor.Guide clients through the check-in process, ensuring accurate verification and updates of patient information while maintaining a calm and supportive atmosphere during both routine and emergency situations.Answer phone calls on a multi-line phone system in a friendly and professional manner and direct calls appropriatelyManage client and patient accountsSchedule and confirm appointmentsSelf-motivated, and independent, but works well with a teamStrong multitasking skillsDemonstrate a positive outlook and maintain a professional composureAbility to work long periods at a computerCandidates need to speak and write fluently in EnglishMust be able to type a minimum of 50 wpmWilling to take on and perform additional duties as assigned or neededJob Type: Full-time is four 10-hour shifts per week, including weekends and some holidays.Starting at $18.00 per hour, commensurate with experienceHealthcare setting: Veterinary Hospital