Medical Practice Manager

Huntsville Hospital Urgent Care is looking for a Director of Operations to join our team in the Alabama market. The ideal candidate will have previous experience in a healthcare office and enjoy participating in both daily operations and management functions for their 4-6 locations. JOB SUMMARY: The overall operational responsibility for the business functions of the assigned centers (multi-site, with a minimum of 4 centers and a maximum of 10) to ensure service quality, financial results, optimum utilization of resources, efficient delivery of services and a superior patient experience.

KEY RESPONSIBILITIES: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned. --- Evaluates patient flow through the center to ensure appropriate utilization of business resources --- Monitor wait times for the center and manage the workflow accordingly --- Identifies opportunities to increase business and scope of services provided by the center --- Ensures high team member morale and a professional, effective, and efficient working atmosphere --- Participates in administrative business operations meetings as scheduled.

Counsels, disciplines and/or recommends termination of team members as necessary --- Owns the performance results in regards to patient experience, patient volume, financial results and service standards --- Serve as the communication liaison between the home office and all center team members --- Understands work flow and function of all positions --- Effectively serve as a fill-in on all positions qualified for, when absences or patient volumes warrant additional help --- Serve as the subject matter expert (SME) for training and systems, i.e. UltiPro, DocuTAP, Healthstream, Front Desk processes and Occupational Health --- Implement the policies and procedures from the Home Office. Follow all operational guidelines --- Responsible for OccHealth sales and grassroots marketing of your center with support from the home office service line leaders SUPERVISORY RESPONSIBILITIES: Oversee all team members assigned within your area WHAT'S REQUIRED?

--- 3-5 years of healthcare management experience required; Urgent or Primary Care experience is preferred --- Working knowledge of work flow and scheduling --- Must be able to maintain a highly structured environment FULL-TIME BENEFITS INCLUDE: --- Competitive Salary --- Medical, Dental, and Vision Options --- Retirement savings plans --- Continuing Education Reimbursement --- Paid Time Off --- and MORE! Employment Type: Full Time