Medical Practice Coord - Orthopedics - Santa Monica

Medical Practice Coordinator - Orthopedics - Santa Monica

The Medical Practice Coordinator provides support services to the individual practice of each specific physician through daily monitoring and assessment of patients, physicians, clinic, administrative needs, and regulations, policies, and procedures of the Orthopedic/Physical Medicine clinic. The Coordinator assists the physician with the delivery of healthcare and manages the flow of patient care. They will also be trained and can be responsible for appointment scheduling and perform routine duties associated with the collection and maintenance of current patient demographics and insurance information and assist with surgery/procedure scheduling when needed.

Duties and Responsibilities

• Provides support to the physicians’ clinical and administrative practices in coordination with the Operations Supervisor.
• Schedules procedures including pre-operative and post-operative appointments when needed and coordinates medical clearance and additional testing for the scheduled procedure.
• Creates and/or edits physician schedule template.
• Closes out referrals from the referral work queues for the physician to ensure the efficiency of referral processing.
• Works with department managers/supervisors/lead personnel to ensure the efficiency of clinical and administrative operations and creates and/or modifies operational procedures for the physician.
• Handles incoming calls and CS Link messages appropriately, supervises and manages voicemail and refers callers to other departments as needed and returns calls within 1 business day.
• Assists with rooming patients in acquiring vital signs, weight, and blood pressure as necessary; reviews current medications and records in EMR and documents patient history on new patients and established patients with new conditions prior to the physician seeing the patient.
• Ensures that patient medical records, including reports and labs, are available for physician’s review every single day.
• Cleans examination room after each patient visit per department or Cedars‑Sinai protocol (replaces the paper on the examination table, the pillow covers, and all infection prevention standards) and stocks patient room supplies as needed.
• Ensures that the appropriate studies (i.e., x‑rays, MRI, CT’s) are available prior to the physician examination of the patient.
• Prepares medication tray with appropriate supplies for injections/aspirations.
• Assists provider during examination/procedure as advised (applies and removes bandages, dressings, sutures, staples, etc.).
• Acquires pre‑surgery paperwork (orders, pre‑operative questionnaire, etc.) from patients who are surgical candidates.
• Applies orthopedic appliances; removes casts, splints and other external devices.
• Assists as a chaperon when needed upon completion of the required Chaperon Training.
• Assists patients in ambulation and transfers.
• Assists with ordering medical supplies.
• Scribes as needed following the established policy guidelines and protocol.

Qualifications

• Education: High school diploma/GED required and/or Associate’s degree/college or one (1) year experience in a medical setting; Vocational/Technical diploma in Medical Assistant certificate from an accredited educational program highly preferred.
• License/Certification: Basic Life Support (BLS) from American Heart Association or American Red Cross preferred.
• Experience: One (1) year experience in a medical setting or meet the education minimum requirements.