Medical Office Specialist - Scribe Part Time at HCA Healthcare Dallas, TX

Medical Office Specialist – Scribe (Part Time)

Job Summary: Provide clerical expertise at the front desk to ensure all patients receive high‑quality, efficient care. Act as the initial point of contact for patients and providers, managing appointments, registrations, and payment processes.

Responsibilities

• Work at the reception desk, answer phones, greet patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Check‑in patients and accurately document registration details.
• Verify insurance and patient demographics.
• File and retrieve medical records/files.
• Copy and fax documents as needed.
• Collect co‑pays and cash, obtain authorization on credit cards.
• Enter charges and payments, balance the day in the computer system.
• Adhere to Physician Services policies, the Code of Conduct, and the Mission and Value Statement.
• Perform additional duties as required.
• For practices certified as Patient‑Centered Medical Home, coordinate continuity of care with external healthcare organizations and participate in data collection, health outcomes reporting, audits, and programmatic evaluation.

Experience & Qualifications

• Less than one year of experience required; one to three years preferred.
• Basic knowledge of office equipment (copier, fax, computer).
• Strong interpersonal and customer‑relations skills.
• Ability to handle multiple priorities with minimal supervision.
• Ability to comprehend and follow written and verbal instructions.
• Excellent organizational and communication skills.
• Maintain confidentiality of patient and employee information.

Benefits

• Comprehensive medical coverage, prescription drug, and behavioral health coverage.
• Dental and vision benefits; life and disability coverage.
• Flexible spending accounts and supplemental health protection plans.
• Auto and home insurance, identity theft protection, legal counseling.
• Long‑term care coverage, pet insurance, and moving assistance.
• Free counseling services and resources for emotional, physical, and financial well‑being.
• 401(k) plan with 100% match on 3%–9% of pay.
• Employee Stock Purchase Plan (10% off HCA Healthcare stock).
• Family support through fertility, adoption assistance, and Progyny.
• Referral services for child, elder, pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity.
• Retirement readiness and rollover assistance services, preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Paid time off, paid family leave, and long‑ and short‑term disability coverage.
• Employee Health Assistance Fund offering free coverage to full‑time and part‑time colleagues.
• Eligibility may vary by location.

Equal Employment Opportunity

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.