Medical Office Clerk

Medical Office ClerkCompass Government Solutions is currently recruiting qualified Medical Office Clerks to provide administrative and clerical support services at Naval Medical Center San Diego in San Diego, California.This position supports Emergency Department operations, patient registration, patient tracking, communications, and medical office administration in a military medical center environment.Work Schedule: Services shall be provided Sunday through Saturday from 0000–2359 hours, including holidays. Shifts are scheduled for 12-hour periods, not including an uncompensated 30–60-minute lunch break. In no instance will the Healthcare Worker (HCW) be required to provide services more than 80 hours per two-week period.Typical Shift Coverage:Day Shift: 0545–1815Night Shift: 1745–0615Duty Hours: NoneOn-Call Hours: NoneCall-Back Hours: NoneOverage Hours: NoneJob Duties:Serve as the initial point of contact for Emergency Department (ED) telephone and in-person inquiriesProvide customer service and communicate patient status information to families and visitors as appropriateAssist patients and family members with referrals to social services, chaplains, admissions, and other support servicesPerform patient registration, admissions, pre-admission chart preparation, and demographic data entry within electronic medical record systemsMaintain and update patient tracking systems, status boards, and disposition informationAssist with Emergency Treatment Record (ETR) processing, chart compilation, and documentation managementEnter physician orders for laboratory and radiology testing and retrieve patient data through medical information systemsCoordinate communications with nursing staff, ancillary departments, on-call providers, and hospital support servicesPrepare reports, maintain logs and files, operate office equipment, and manage general clerical tasksSupport laboratory administrative processes including specimen registration, accession tracking, report preparation, and follow-up activitiesParticipate in departmental training and staff meetings to maintain operational readiness and administrative support capabilitiesQualifications:Education: High School diploma or General Educational Development (GED) equivalency requiredCertification: None requiredExperience: Minimum of six (6) months of experience in a medical office settingRequired Knowledge, Skills, and Abilities:Typing proficiency of at least 50 words per minute (WPM)Knowledge of medical office procedures, medical ethics, and telephone etiquetteExcellent customer service and communication skillsStrong administrative and clerical skillsAbility to communicate effectively both verbally and in writingProficiency with computerized systems and electronic medical recordsAbility to enter, retrieve, and modify information accurately within healthcare systemsAbility to work effectively in a fast-paced healthcare environment