Medical Collector

Collections SpecialistKey Responsibilities:Contact patients and guarantors by phone and mail regarding outstanding account balances, ensuring timely and professional follow-up.Work with attorneys and third-party collection agencies to monitor account status, resolve billing issues, and facilitate account resolution.Communicate with patients in a courteous, empathetic, and professional manner while confidently securing payment arrangements and resolving account concerns.Research and resolve account discrepancies by thinking critically and working independently to identify appropriate solutions.Maintain accurate documentation of collection activities and account updates in accordance with company policies and healthcare regulations.Collaborate with billing, customer service, and administrative teams to ensure efficient account management and exceptional patient service.Uphold patient confidentiality and comply with all applicable HIPAA guidelines and organizational policies.Qualifications & Skills:Strong verbal and written communication skills with the ability to remain professional in challenging situations.Excellent customer service and conflict resolution abilities.Self-motivated with strong problem-solving skills and the ability to work independently while contributing effectively to a team environment.Positive attitude, attention to detail, and commitment to delivering outstanding patient experiences while achieving collection goals.Job LocationBaton Rouge Clinic - Perkins7373 Perkins Rd Baton Rouge, LA 70808DepartmentBusiness OfficeClassFull-TimeBasic Skills RequiredExcellent communication and organizational skillsSpecific Skills RequiredPrevious collection experienceHiring RequirementsDrug TestingBackground ChecksBaton Rouge Clinic Credit CheckEducation RequiredHigh School diploma/GEDUnit of PayHourlyShiftMonday-Friday; 8am-5pmAdditional BenefitsMedical Insurance (Company pays 100% of employee only rate.)Dental InsuranceVision InsuranceRetirement PlanPaid Time Off (PTO)20% discount for selected services rendered at the Clinic