Medical Coding And Price Transparency SpecialistWe need YOU! Join Henry Ford Health as a Medical Coding and Price Transparency Specialist and play an important role in helping patients better understand and prepare for the cost of their healthcare. In this highly collaborative and patient-focused role, you will provide accurate pricing estimates for a wide range of services, helping patients navigate insurance coverage, self-pay options, and financial responsibilities with confidence and clarity.We're looking for a motivated, detail-oriented professional who thrives in a fast-paced healthcare environment and is passionate about making a meaningful difference in the patient experience.
The ideal candidate is someone who communicates with empathy, adapts quickly to changing priorities, and values both accuracy and teamwork. Your expertise and support will be vital to helping patients feel informed, prepared, and supported throughout their healthcare journey.This position offers the opportunity to combine your healthcare knowledge, coding expertise, and customer service skills in an environment that values collaboration, accountability, and compassionate communication. You'll work closely with patients, clinics, and internal teams while utilizing advanced healthcare systems and tools to support a seamless patient financial experience.If you consider yourself adaptable, service-driven, and committed, we would love to hear from you!Associate degree preferred in healthcare, business, or related field2+ years of medical coding experience preferredExperience with medical billing and reimbursement preferredBackground in a healthcare or clinic environment, customer-facing a plusStrong proficiency using EHR systems (HFH EHR preferred)Current coding certification required (AHIMA or AAPC – CCS or CPC)Excellent attention to detail, accuracy, and productivityStrong communication and interpersonal skills, including phone-based patient interactionComfortable discussing patient financial responsibility and coordinating with Customer Service/CBOProficient in Excel, strong math skills, and ability to perform calculations and complete formsAble to manage multiple tasks in a fast-paced environment with frequent interruptionsAdaptable to policy and process changesTeam-oriented, supportive, and collaborativeAble to meet annual competency requirements