NCD in Dallas is seeking a Clinical Research & Escalation Specialist to research negative online reviews and escalated claim issues. You will review clinical details of dental/vision claims, interpret denial rationales, and explain decisions clearly to members.
Ideal candidates have 3+ years in customer service with claim experience, strong research/communication skills, and proficiency with CRM systems. This role supports collaboration across teams and improves member satisfaction.
#J-18808-LjbffrMedical Billing Specialist in workfromhome at Unknown Company
This position is listed as full time and onsite.