Medical Billing Representative

To support a growing call center, the full-time Medical Billing Call Center Representative will greet patients, manage inquiries, and process billing information while working remotely. Key responsibilities Greet patients and provide one-call resolution to customer inquiries Update confidential information, process payments, and manage internal work queues Respond to patient inquiries and collaborate with collection agencies and attorneys regarding billing matters Required qualifications Proven experience in a high-volume call center or customer support role, preferably in healthcare Strong written and verbal communication skills with a customer service focus Ability to work under tight deadlines in a fast-paced environment Detail-oriented and self-motivated team player Capability to sit for prolonged periods and lift items weighing up to 10 pounds