Medical Billing Customer Support

Providing essential customer support for the CPAP Centralized Care Team, the part-time Medical Billing Customer Support Specialist will manage new order intake, insurance verification, and patient inquiries while working remotely on the 2nd shift from 11:30 am to 8 pm CST. Key responsibilities Conduct insurance verification and eligibility checks for services/products Manage all aspects of initial patient intake, including data entry and documentation processing Provide product/service information and education while ensuring patient satisfaction and resolving inquiries Required qualifications High school diploma or GED equivalent Experience in healthcare administration, patient intake, or insurance verification preferred Knowledge of medical billing practices and reimbursement processes preferred Familiarity with medical terminology preferred One year of related work experience preferred