Responsibilities
- Answer client calls and follow up on interactions
- Prepare charges for offshore operations
- Create claim edit reports for charge entries
- Reconcile imputed payment postings and balances batch reports
- Audit charge and payment batches completed by offshore team
Requirements
- Strong customer service skills
- Experience with medical billing processes
- Knowledge of ICD-9, CPT codes and modifiers
- Ability to prepare, assign, and reconcile batches
- Communication and teamwork skills
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