Medical Billing Coordinator - Greensboro, NC

Medical Billing CoordinatorWe're hiring a Medical Billing Coordinator to join our Ball DermPath team in Greensboro, NC. This is an on-site, high-volume administrative billing support role ideal for someone who is highly detail-oriented, comfortable with repetitive processing work, and enjoys structured, task-driven responsibilities.This position supports daily billing operations through charge entry, payment posting, patient account maintenance, insurance-related account updates, and billing support functions. While the role includes some follow-up on unpaid accounts, the position is primarily focused on high-volume administrative billing support, documentation processing, and data entry.This is a strong opportunity for candidates with medical office administrative experience, billing support experience, insurance verification exposure, or healthcare front desk experience looking to grow within healthcare operations.Schedule: Monday-Friday | 8:00 AM - 4:30 PM Location: On-site | Greensboro, NCResponsibilitiesEnter patient charges accurately into the billing system (ModMed)Process commercial insurance and patient paymentsReview account information for accuracy and update patient demographics, insurance details, and billing records as neededSupport accounts receivable follow-up by reviewing unpaid claims and assisting with claim resolution workflowsMake outbound calls regarding patient balances and payment follow-upAnswer patient billing questions in a professional and courteous mannerAssist with high-volume billing documentation processing, including organizing and handling billing-related paperworkEscalate unresolved billing issues or account concerns to leadership as appropriateMaintain accuracy in repetitive, detail-driven workflows with a strong focus on data integrityOperate standard office equipment including copier, printer, scanners, and other administrative toolsPerform other duties as assignedQualifications1+ year of medical office, billing support, revenue cycle, patient access, or healthcare administrative experience preferredPrior experience with charge entry, payment posting, insurance verification, patient account follow-up, or medical billing support is a plusBasic understanding of medical insurance processes and terminology preferredFamiliarity with CPT and ICD-10 coding concepts is helpful, but coding certification is not requiredStrong data entry accuracy and attention to detailComfortable working in a fast-paced, high-volume, repetitive environmentStrong organizational skills and ability to manage structured workflows efficientlyProfessional written and verbal communication skillsProficiency with standard office equipment and computer systemsLicensure/Certifications/EducationEducationHigh school diploma or GED requiredBenefits (30+ Hours Per Week)Medical, Dental, and Vision insurance (effective the 1st of the month following start date)Short-term and long-term disability coverageCompany-paid Basic Life and AD&D insuranceVoluntary benefits including employee, spouse, and child life insurance, Critical Illness, and Hospital IndemnityPaid time offCompany-paid holidaysRetirement savings planEmployee discounts on cosmetic services and products