Job Duties and Responsibilities
Greet patients and answer telephones
Verify insurance and schedule appointments
Confirm patient appointments
Check-in and check-out patients
Collect patient charges
Pre-authorize insurance for patient referrals
Check inbox for incoming specialist reports, refills, and lab reports--flag to appropriate parties
Manage referrals to specialists and obtain medications
Complete insurance companies’ annual reports
Understand and maintain HIPAA regulations
Support office with administrative and routine tasks
Skills and Qualifications
REQUIREMENT: Fluent in both English AND Vietnamese
Interpersonal, time management, and organizational skills
Strong verbal and written communication skills
Flexibility and attention to detail, efficient problem solver
Knowledge of medical language and health insurance plans
High school diploma or GED required. MA either by education or experience preferred.
Experience with MS Office software
Knowledge of medical billing is a PLUS
Full time, part time, $18-29/hour.
Permanent full-time employees: Vacation and holiday pay. 401K. Partial medical reimbursement and bonuses.