Medical Assistant, Orthopedics Sports Medicine

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Mass General Brigham Medical Group Western Massachusetts, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Join a Collaborative Orthopedics Team in West Hatfield/Amherst Our Team Cooley Dickinson Medical Group Orthopedics & Sports Medicine is where experienced, highly trained professionals advance the health of patients through specialized, expert treatment and prevention of musculoskeletal (bones, ligaments, muscles, tendons) problems. The practice’s holistic approach to orthopedics involves coordination of personalized services within the practice and with other providers, to ensure a comprehensive range of care to people of all ages. We have combined expertise in all major orthopedic specialties, including sports medicine, orthopedic trauma, hand & upper extremities, joint replacement and spine care.

Why This Role Stands Out

As a true partner to our nurses and providers, you will have the opportunity to work to the top of your education and certification while contributing to a supportive, collaborative care team. Our larger site structure allows us to provide strong mentorship, on-the-job training, and resources that help employees feel prepared, confident, and successful in their role.

Schedule & Location

• Full-time, 40 hours per week
• Monday–Friday schedule, 8:30 a.m.–5:00 p.m.
• Primary location: 4 West Street, West Hatfield, MA 01088
• Supporting Orthopedics and Sports Medicine care in the West Hatfield/Amherst area

What You’ll Do

• Room patients, obtain vital signs, and help ensure each visit runs smoothly.
• Prepare, clean, and restock exam rooms to support efficient patient care.
• Perform clinical tasks within the Medical Assistant scope of practice, including EKGs and point-of-care testing as appropriate.
• Assist providers with office procedures and support patient flow throughout the day.
• Help coordinate pre-visit preparation, including chart organization, labs, testing, and patient-specific needs.
• Communicate with patients regarding lab results, imaging results, prescription instructions, and follow-up steps according to practice protocols.
• Support electronic prescriptions, medical authorizations, and medication reconciliation as directed by providers.
• Maintain strict confidentiality of patient records and sensitive information.

Qualifications

• Required: High school diploma or GED
• Preferred: Graduate of an accredited Medical Assistant training program
• Ability to work collaboratively with providers, nurses, and administrative team members
• Strong communication skills and commitment to delivering an excellent patient experience

Additional Job Details (if applicable)

Benefits That Support You At Mass General Brigham, employees are our most important resource. We are committed to offering a comprehensive, contemporary, and highly competitive benefits package designed to support your health, financial well‑being, career growth, and life outside of work.

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support
• And other perks!

Remote Type

• Remote Type: Onsite
• Work Location: 4 West Street
• Scheduled Weekly Hours: 40
• Employee Type: Regular Work Shift Day (United States of America)
• Pay Range: $19.80 - $24.94/Hourly
• Grade: 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1920 Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.