To enhance claims operations, the remote COB Claims Trainer will develop, maintain, and deliver technical training on Coordination of Benefits (COB), Medicaid Reclamation, and related claims processing procedures while ensuring employees understand and apply complex requirements accurately. Key responsibilities Develop and deliver training programs on COB, Medicaid Reclamation, and commercial medical claims processing Facilitate virtual training sessions, including onboarding, workshops, and one-on-one coaching for employees Evaluate learner performance and provide coaching based on assessments and observations Required qualifications Significant professional experience in a healthcare claims environment as a claims examiner, auditor, or processor Strong knowledge of Medicaid claims processing and COB reimbursement methodologies 3+ years of experience in Medicaid reclamation processes and compliance Experience in developing training materials and conducting employee development activities Excellent presentation and facilitation skills for virtual training environments