Providing professional customer service for Medicaid Long Term Personal Care Calls, the full-time Medicaid Call Center Associate will handle high-volume inbound calls, resolve inquiries, and maintain accurate records in a hybrid work environment. Key Responsibilities: Provide professional customer service support via inbound calls Handle high-volume call center interactions efficiently and accurately Resolve customer inquiries, issues, and complaints in a timely manner Required Qualifications: High school diploma or GED equivalent Minimum of two years' customer service or call center experience At least one year experience working with older adults or persons with disabilities, preferred Knowledge of healthcare, elderly, and disabled adult populations preferred Proficiency in Microsoft Office, including Excel, Outlook, and Word
Medicaid Call Center Associate in workfromhome at Unknown Company
- Typical pay
- $39,520–$59,000
For context, most customer service representatives earn between $39,520–$59,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and hybrid.