Utilizing a mechanical background in a professional remote environment, the Mechanical Claims Adjuster will investigate, evaluate, and negotiate vehicle repair claims while managing costs and ensuring accurate coverage determinations. Key Responsibilities: Adjudicate and authorize claims within dollar-limit authority, providing clarity on coverage and financial commitments Handle 50-70 inbound calls daily from repair centers and customers, addressing inquiries and providing information on coverage Review claims based on diagnostics from repair facilities and manage workflow to complete requests in accordance with established processes Required Qualifications: High school diploma or equivalent work experience 1-2 years of experience at a dealership and/or independent auto repair shop 1-2 years of knowledge in automotive repair procedures, processes, parts, and repair costs Proven success in negotiating and problem-solving within the automotive field Familiarity with ProDemand, Alldata, and Carfax is a plus; call-center experience is also advantageous