Managing a team of Mechanical Claims Adjusters, the full-time remote Manager, Mechanical Claims Adjuster will oversee claims processes, enforce policies, and ensure quality control while collaborating with the Director of Operations to enhance departmental efficiency. Key responsibilities Supervise and manage claims adjusters, providing coaching and performance evaluations Monitor claims processes and workflow to improve productivity and accuracy Analyze data and trends to assist in departmental projects and reporting Required qualifications Bachelor's degree or equivalent work experience 3+ years of supervisory or managerial experience 3+ years of customer service experience 5+ years of experience in automotive repairs Proficiency in Microsoft Office Suite and specialized software applications