Position
The ideal General Manager will oversee all Studio functionality from Sales to Instructors.
Requirements
- 3+ years of retail sales, fitness sales, or wellness spa experience.
- Confident in generating personal sales and training Sales Reps in sales
- Must be Comfortable Networking with other business owners and Implementing Grass Roots events within the local community
- Ability to work independently and collaborate with studio owner
- Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
- Excellent communication and strong interpersonal skills in person, on the telephone and via email.
- Ability to excel in a fast changing, diverse environment.
- Ability to recognize areas of improvement and make changes using good judgment.
- An affinity and passion for fitness.
- Solid writing and grammar skills.
- Highly organized, proficient in data management, ability to prioritize and meet deadlines.
- Professional, punctual, reliable and neat.
- Strong attention to detail and accuracy.
- Trustworthy and ability to handle confidential information.
- Ability to work harmoniously with co-workers, clients and the general public.
- Proficiency with computers and Studio software.
Duties
- Lead generation including Grass Roots Marketing and Networking within the Community
- Implement sales process to schedule prospects into Introclass
- Drive Membership sales through outside sales and business development efforts
- Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
- Supervise Sales Representatives
- Hire/Manage all instructors at the studio
- Proficiency in Club Ready, to include revenue reports, attendance reports, etc.
- Review instructor evaluations performed by Master Trainers
- Independently make decisions related to high level customer service
- Collect out-standing dues
- Maintain cleanliness and organization of the Pilates Studio
- Enforce Club Pilates policies and procedures
- Ensure all forms, administrative supplies, and studio literature is stocked and visible
- Schedule and participate in networking/community events and studio promotions
- Strategically manage marketing campaigns to generate leads for the studio
- Marketing/Sales SOP Implement with Sales Staff and Instructors
- Marketing/Sales - Comfortable Implementing Social Media Posts onFacebook, Instagram, & MemberNewsletters, Email Marketing
- Any other duties as assigned including organizing, cleaning and making studio presentable including retail
- This is a Full Time Salary Position that includes day, nights and weekends
Compensation & Benefits
- This position offers a very competitive base salary; based on experience & performance.
- This position offers commissionpaid on studio sales based on sales performance of their team
- Opportunity to bonus, based on performance targets and measurable outcomes
- PTO, Vacation Pay, Holiday Pay
- Unlimited growth potential as well within the company.