To support a growing client base, the fully remote Massachusetts P&C Client Service Specialist will deliver high-quality support for Personal Lines clients, managing inquiries, processing policy changes, and building strong client relationships from Monday to Friday, 8:00 am to 5:00 pm EST. Key responsibilities Act as a trusted contact, providing responsive and accurate support for Personal Lines needs Manage inbound and outbound client interactions, ensuring efficient and relationship-focused experiences Process policy changes, endorsements, cancellations, and renewals while handling billing inquiries and claims support Required qualifications 1-2 years of customer service, insurance, or related experience, or a strong willingness to learn quickly P&C license or commitment to obtain it within 90 days Ability to communicate clearly and explain coverage in a client-friendly manner Strong organizational skills and attention to detail for accurate task management Proactive problem-solving skills with a client-first mindset
Massachusetts P&C Client Service Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.