Serving as the first point of contact for patients, the full-time Massachusetts Licensed Patient Support Specialist will assist with scheduling, address questions, review lab results, and facilitate communication between patients and providers in a remote environment. Key Responsibilities Provide outstanding digital and phone-based support to patients with empathy and professionalism Guide patients through their healthcare journey, ensuring understanding of treatment plans and lab work Review and interpret lab results under provider guidance and schedule telehealth appointments Required Qualifications Certified Medical Assistant (CMA) certification 3 years of experience in a healthcare environment Strong understanding of medical terminology, lab testing, and treatment workflows Proficient in EHR systems and telehealth platforms Compassionate, patient-focused approach with a commitment to quality care
Massachusetts Licensed Patient Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.