Massachusetts Licensed Account Manager

Managing a portfolio of personal lines and private client accounts, the full-time Massachusetts Licensed Account Manager will serve as a trusted advisor, coordinating policy placements, renewals, and issue resolutions while working in a hybrid environment. Key responsibilities Manage client accounts, ensuring timely and professional service throughout the policy lifecycle Coordinate new business, renewals, endorsements, and cancellations, maintaining accurate documentation and records Build and maintain trusted relationships with clients and partners to support account retention and growth Required qualifications Experience managing personal lines or high-value personal insurance accounts within a brokerage or agency Working knowledge of personal insurance products, policy forms, and coverage concepts Ability to manage multiple accounts and deadlines with a client-focused service mindset Strong analytical skills to review and compare coverage options and coordinate solutions Proficiency in Microsoft Office applications and agency management systems; active Property & Casualty license preferred