Seeking compassionate individuals, the part-time Massachusetts Crisis Line Associate will provide emotional support and crisis intervention to callers during overnight shifts from Thursday to Sunday, 11 PM to 5 AM ET, in a remote capacity while adhering to established protocols. Key responsibilities Answer incoming crisis and emotional support calls from individuals in need Provide compassionate, non-judgmental listening and emotional support Accurately document call interactions in the organization's call management system Required qualifications Must be at least 18 years of age High school diploma or GED required Massachusetts resident required Ability to maintain confidentiality and handle sensitive information appropriately Basic computer proficiency and ability to learn multiple software platforms
Massachusetts Crisis Line Associate in workfromhome at Unknown Company
This position is listed as part time and able to be worked remotely.