Marketing Program Operations Contractor

Supporting customer education and marketing program operations in a regulated healthcare environment, the remote Customer Education & Marketing Program Operations Contractor will create and distribute newsletters, run utilization reports, and coordinate project tasks while working on a contract basis. Key responsibilities Create, quality-check, schedule, and distribute a weekly customer education newsletter through Salesforce Marketing Cloud Run and validate customer education utilization reports, identifying trends and data anomalies Track project milestones, approvals, and action items while maintaining project documentation in SharePoint and Microsoft Teams Required qualifications 3+ years of experience in marketing operations, program coordination, or customer communications 2+ years of hands-on experience with Salesforce Marketing Cloud or a comparable email marketing automation platform 2+ years of experience using Salesforce CRM for reporting and data validation Strong organizational skills and ability to manage multiple deadlines independently Ability to interpret utilization data and communicate findings clearly