Marketing Operations Manager

To support ongoing platform monitoring and issue management, the full-time MarTech Platform Operations Manager will manage incident triage and escalation processes, coordinate a distributed support team, and ensure the health of marketing technology platforms while working remotely. Key responsibilities Monitor martech platform health and campaign audience reach, flagging anomalies as needed Triage incoming platform issues and escalate to internal engineering and vendor support teams Provide day-to-day direction and prioritization for a team of contingent support specialists Required qualifications Bachelor's degree in a relevant field 5+ years of experience in issue triage and incident management for enterprise marketing platforms Hands-on operational experience with Salesforce Marketing Cloud or a comparable platform Experience coordinating work across a distributed support team Project management experience of 5+ years