Marco's Pizza shift lead

Essential Duties & Responsibilities:

• Leads daily store operations including supervision of store team members, taking, preparing and delivering guest orders, and cleaning and maintenance of store equipment and facilities.
• Responds to and effectively resolves Guest complaints.
• Effectively implements, maintains, and corrects (if necessary) processes and procedures to ensureoperations excellence in Marco's Pizza 10 Operating Systems.
• Ensures food safety practices that comply with federal, state, and local regulations.
• Establishes and strives to meet store weekly sales goals and service times.
• Actively manages food cost through inventory control and completing regular inventory.
• Actively manages labor costs through use of predictive labor scheduling for store team members.
• Acts to protect company assets to include cash and to maintain the restaurant environmentensuring Guest and team workplace safety.
• Manages all aspects of the Point of Sale system.
• Maintains current and accurate data in all corporate systems to include Point of Sale, Inventory IQ, Marco's University Online, and personnel data.
• Trains and coaches store team members in all Marco's procedures to ensure a 5-Star Guestexperience every time.
• Leads and models Marco's cultural beliefs creating Employer of Choice experiences to ensure team members feel valued, appreciated, and set up for success.

Education and/or Work Experience Requirements:

Required:

• 1 year of restaurant management experience with demonstrable success
• High School Diploma or equivalent
• Must be at least 21 years of age
• Valid driver's license

Preferred:

• ServSafe certified
• Educated in Marco's Pizza system and Culture including 100% completion of Insider/Driver course, Marco's Leadership Track, and Certified Trainer and Local Store Marketing