Unknown Company

Manufacturing Customer Service Representative

appleton, wi • Posted 2 days ago
Onsite Full Time Customer Success & Support

A. O. Smith is seeking a Customer Service Representative to support customers of our residential and commercial water heaters, boilers, and water treatment products.

In this role, you will be the first point of contact for inquiries, orders, and issue resolution, delivering accurate and timely support in a performance-driven, safety-focused environment. You will manage calls and emails, enter and track orders in CRM/ERP systems, coordinate with sales, logistics, and technical teams, and help resolve product and warranty questions. This position offers opportunities to build technical knowledge, contribute to continuous improvement, and grow within a stable, global manufacturing leader.

Manufacturing Customer Service Representative in appleton at Unknown Company

Typical pay
$41,600–$60,320

For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.

This position is listed as full time and onsite.

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