Mandarin-speaking Customer Success for EdTech (K-12)

Think Academy US is hiring a Customer Service Representative to support families and students in San Jose, CA. The role requires Mandarin fluency, a bachelor’s degree, and comfortable evening shifts in a remote-capable environment.

You will handle inquiries, guide families, and coordinate with teaching and operations to ensure a smooth learning journey. The position offers full-time hours, a competitive hourly rate plus commissions, and a benefits package including 401(k) matching and health