Manager - Tutoring & Learning Center

Position Information
Position Information (Default Section)
Job Title
Manager - Tutoring & Learning Center
Location
Job Number
05533
Department
Tutoring & Learning Center
Job Category
Professional
Job Type
Full-Time
Status
Regular
Job Open Date
08/05/2026
Resume Review Date
08/20/2026
Closing Date
08/19/2026
Open Until Filled
No
Position Summary
The purpose of this position is to provide strategic leadership for the Tutoring & Learning Center by ensuring every student has access to coordinated, high-quality academic support that promotes learning, engagement, persistence, and completion.
The position creates a student-ready academic support environment where students, faculty, and staff partner to advance student learning and success through comprehensive tutoring, coaching, and learning support services. Through the cultivation of a collaborative, supportive, and high-performing team culture, the development of strong campus partnerships, and the use of data-informed decision making, this position continuously improves innovative, student-centered services that align with the College's mission and strategic priorities.
The salary for this position begins at $71,557.00 and is commensurate with education and experience.
Why work for Sinclair College?
The following are some of the benefits that professional staff with Sinclair College receive:

• Tuition waiver for employee and dependents for all Sinclair courses and programs
• Support for continued training and education, including tuition reimbursement for other universities and colleges
• OPERS pension participation option, with 14% employer contribution
• 4+ weeks of personal and vacation leave, 3+ weeks of sick leave annually
• 14 days of annually observed company holidays
• Expansive and competitive insurance programs, including an HSA with annual employer contribution available
• High quality programs and events for work-life balance

*SCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Principal Accountabilities
Strategic Leadership & Student Success

• Provide strategic leadership for the Tutoring & Learning Center by establishing departmental priorities, advancing innovative academic support services, and continuously improving programs that promote student learning, academic achievement, persistence, and completion
• Align departmental priorities with institutional goals and student success outcomes
• Lead the development, implementation, and assessment of academic support initiatives
• Advance innovative practices that enhance student learning and academic success.

Leadership, Supervisor & Organizational Culture

• Recruit, develop, supervise, and evaluate departmental staff while fostering a collaborative, supportive, and high-performing workplace culture that promotes accountability, innovation, and exceptional student service
• Develop staff through coaching, mentoring, and performance management
• Foster a culture of collaboration, trust, accountability, and continuous improvement
• Lead organizational change through effective communication and employee engagement.

Partnerships, Collaboration & Student Engagement

• Develop and strengthen collaborative partnerships that enhance academic support services and advance institutional initiatives that promote student learning, academic achievement, persistence, and completion
• Build collaborative relationships with faculty, staff, and community partners
• Promote coordinated academic support through campus partnerships and shared initiatives
• Represent the department on institutional committees and strategic projects.

Assessment, Data, & Resource Management

• Lead the assessment and management of departmental resources to support evidence-based decision making, operational excellence, and continuous improvement
• Utilize data to evaluate programs and inform strategic decisions
• Develop, administer, and monitor the departmental budget while ensuring responsible stewardship of financial resources and compliance with institutional policies and reporting requirements
• Manage departmental staffing, technology, facilities, and operational resources to support effective service delivery

Operational Excellence & Service Delivery

• Ensure the effective delivery of high-quality academic support services by establishing operational standards, maintaining efficient processes, and promoting an exceptional student experience
• Develop and maintain operational policies, procedures, and service standards
• Oversee the coordination of academic support services across delivery models
• Evaluate and improve processes that enhance service quality and student access

Requirements

• Minimum of a master's degree in education, adult education, higher education, student affairs, or a related field required
• Minimum of five (5) years of higher education experience required
• Minimum of three (3) years of supervision and budget management experience required
• Demonstrated leadership in student success, academic support, and organizational development
• Ability to develop collaborative partnerships across Student Affairs, Academic Affairs, and other College divisions
• Experience supervising, mentoring, and developing professional and student staff
• Strong assessment, analytical, budgeting, and strategic planning skills
• Ability to interpret and utilize data to guide decision making and continuous improvement
• Excellent communication, facilitation, and relationship-building skills
• Experience leading organizational change, managing multiple priorities, and implementing innovative initiatives
• Knowledge of student success technologies, learning management systems, scheduling platforms, and reporting tools