Compensation
$3,000 sign‑on bonus. Competitive base salary and performance‑based incentives.
Job Summary
The Manager Trainee Program at Tower Loan is a full‑time, 10‑12 month development program designed to prepare future branch leaders. Trainees gain hands‑on experience in customer service, sales, marketing, finance, and branch operations while working closely with a manager to achieve office goals.
Responsibilities
- Provide excellent customer service and build long‑term relationships by listening to customer needs and recommending appropriate solutions.
- Present optional products and services to new and existing customers.
- Contact customers to send payment reminders and negotiate payment arrangements.
- Assist the branch manager in achieving office goals.
- Support management duties such as delegating employee workload and analyzing loan documents.
- Develop skills in recruitment, staff development, performance management, and leadership.
- Perform other duties as assigned.
Qualifications
- High School Diploma or GED.
- Willingness to relocate for a management promotion.
- Valid driver’s license and reliable vehicle.
- Preferred experience in sales, collections, or customer service.
Schedule & Location
Full‑time, Monday through Friday, 8:30AM–5:30PM. Some extended hours and occasional Saturdays may be required. On‑site location.
Benefits
- Medical, Dental, and Vision coverage.
- Employee Assistance Program.
- Life Insurance.
- Up to 3% 401(k) match.
- Paid Time Off: 16 days per year after one full year, with cash back for unused time.
- Paid holidays.
- Annual raises and performance bonuses.
- Monthly incentive and employee referral bonuses.
- Participation in charitable campaigns.