Tower Loan is seeking a Manager Trainee to join our full‑time Manager Development Program. The role provides hands‑on experience in customer service, sales, financial management, and branch operations over a 10‑12 month period.
Responsibilities
- Become proficient in customer service, sales, marketing, finance, and operations.
- Develop long‑term customer relationships by listening to needs and recommending appropriate services.
- Offer optional products to serve new and existing customers.
- Contact customers regarding payment reminders and arrangements.
- Assist the Manager in exceeding established office goals.
- Learn and provide support in management responsibilities such as delegating employee workload and analyzing loan documents.
- Develop and demonstrate skills in all management aspects, including recruitment, staff development, performance management, and leadership.
- Perform all other duties as assigned.
Qualifications
- High School Diploma or GED.
- Willingness to relocate upon promotion into management.
- Valid driver’s license and reliable vehicle.
Preferred Experience
- Sales, Collections, or Customer Service experience.
Work Schedule & Location
Location: On‑site.
Schedule: Monday through Friday, 8:30 AM to 5:30 PM, with some extended hours during the week as needed, may include Saturday.
Benefits
- Health and Well‑Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance.
- Up to 3% 401(k) Match.
- Paid Time Off (16 days per year after one full year; cash back for unused time).
- Paid Holidays.
- Annual Raises and Performance Bonuses.
- Monthly Incentive and Employee Referral Bonuses.
- Participation in Charitable Campaigns.