Overview
We are Tower Loan, a trusted name in consumer finance, and we’re committed to developing future leaders through our full‑time Manager Development Program. The program is designed to provide Manager Trainees with the knowledge, skills, and experience needed to thrive in consumer finance and grow into leadership roles.
Responsibilities
- Become proficient in customer service, sales, marketing, finance, and operations.
- Develop long‑term customer relationships by listening to customer needs and recommending the best service.
- Offer optional products to serve new and existing customers.
- Contact customers regarding payment reminders and arrangements.
- Assist the Manager in exceeding established office goals.
- Provide support in management responsibilities such as delegating employee workload and analyzing loan documents.
- Develop and demonstrate skills in all management aspects, including recruitment, staff development, performance management, and leadership.
- Perform all other duties as assigned.
Qualifications
- High School Diploma or GED
- Willingness to relocate upon promotion into management
- Valid driver’s license and reliable vehicle
- Preferred experience in Sales, Collections, or Customer Service
Schedule & Location
Location: On‑Site
Schedule: Monday through Friday, 8:30AM – 5:30PM, with some extended hours during the week as needed, which may include Saturday.
Benefits
- Health and Well‑Being Options: Medical, Dental, Vision, Employee Assistance Program, Life Insurance
- 401(k) Match: Up to 3%
- Paid Time Off: 16 days per year after one full year, cash back for unused time
- Paid Holidays
- Annual Raises and Performance Bonuses
- Monthly Incentive and Employee Referral Bonuses
- Participation in Charitable Campaigns