Overview
We are Tower Loan, a company committed to developing future leaders. The Manager Development Program is a full‑time, 10‑12‑month training designed to give Manager Trainees the knowledge, skills, and experience to thrive in consumer finance and progress into leadership roles.
Responsibilities
- Become proficient in customer service, sales, marketing, finance, and operations.
- Develop long‑term customer relationships by listening to customer needs and recommending the best service.
- Offer optional products to serve new and existing customers.
- Contact customers regarding payment reminders and arrangements.
- Assist the Manager in exceeding established office goals.
- Provide support in management responsibilities such as delegating employee workload and analyzing loan documents.
- Develop and demonstrate skills in all management aspects, including recruitment, staff development, performance management, and leadership.
- Perform other duties as assigned.
Qualifications
- High School Diploma or GED.
- Willingness to relocate upon promotion into management.
- Valid driver’s license and reliable vehicle.
- Preferred: Sales, Collections, or Customer Service experience.
Location & Schedule
Location: On‑Site
Schedule: Monday through Friday, 8:30AM to 5:30PM, with some extended hours during the week as needed; may include Saturday.
Benefits
- Health and Well‑Being options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance.
- Up to 3% 401(k) match.
- Paid Time Off: 16 days per year after one full year of employment; unused time is paid back.
- Paid holidays.
- Annual raises and performance bonuses.
- Monthly incentive and employee referral bonuses.
- Participation in charitable campaigns.