Overview
We are Tower Loan, a long‑standing consumer finance company with over 260 offices in eight states. Our Manager Development Program offers a 10‑12 month apprenticeship designed to equip trainees with the skills necessary to excel in customer service, sales, finance, and branch operations, and to prepare them for leadership roles.
Responsibilities
- Assist the branch manager and managers in exceeding office goals and performance targets.
- Provide superior customer service, build long‑term relationships, and recommend appropriate products.
- Conduct payment reminders and arrangements with customers.
- Support management duties such as delegating workload, analyzing loan documents, recruiting, staff development, and performance management.
- Perform other duties as assigned.
Qualifications
- High School Diploma or GED.
- Valid driver’s license and reliable vehicle.
- Willingness to relocate for promotional opportunities.
- Preferred experience in sales, collections, or customer service.
Schedule & Location
On‑site role located in multiple locations across eight states. Schedule: Monday–Friday,8:30AM–5:30PM (with occasional extended hours or Saturday as needed).
Benefits
- Competitive base salary plus performance‑based incentives.
- Health & Well‑Being options (Medical, Dental, Vision, Employee Assistance, Life Insurance).
- Up to3% 401(k) match.
- Paid time off: 16 days per year after one full year (cash back for unused time).
- Paid holidays.
- Annual raises and performance bonuses.
- Monthly incentive and employee referral bonuses.
- Participation in charitable campaigns.