Manager, Tax Technology

Why Ryan?

Hybrid Work Options Award-Winning Culture Generous Personal Time Off (PTO) Benefits 14-Weeks of 100% Paid Leave for New Parents (Adoption Included) Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement Benefits Eligibility Effective Day One 401K with Employer Match Tuition Reimbursement After One Year of Service Fertility Assistance Program Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Manager, Business Solutions is responsible for leading and delivering complex, technology-enabled business initiatives that support Ryan’s service lines and enterprise platforms. This role manages cross-functional projects, oversees solution design and implementation, and ensures high-quality delivery of client and internal solutions. The Manager serves as a strategic liaison between business stakeholders, clients, and technical teams to drive operational excellence, innovation, and measurable business outcomes.

Duties and responsibilities, as they align to Ryan’s Key Results

People:

Creates a positive, accountable, and collaborative team environment aligned with Ryan’s core values.

Leads, mentors, and develops professionals to ensure high performance and continuous growth.

Manages resource allocation, workload distribution, and performance management.

Promotes cross-functional collaboration across practices, technology teams, and external partners.

Provides coaching on project management methodologies, systems, and best practices.

Client:

Serves as a primary point of contact for internal and/or external stakeholders.

Leads project scoping, planning, execution, and delivery to ensure alignment with business objectives.

Develops and manages project workplans, timelines, budgets, and resource plans.

Proactively communicates project status, risks, dependencies, and mitigation strategies.

Ensures deliverables meet quality standards and stakeholder expectations.

Supports business development activities, including proposal development, solution design, and client presentations, as applicable.

Manages financial aspects of projects, including forecasting, billing oversight, and cost controls.

Value:

Leads implementation and optimization of technology-enabled business solutions, including system configuration, data management, automation, and process transformation initiatives.

Oversees requirements gathering, solution design, testing, deployment, and post-implementation support.

Identifies opportunities to improve processes, enhance operational efficiency, and drive innovation.

Establishes and maintains project governance standards, communication plans, and escalation protocols.

Ensures data integrity, system reliability, and compliance with Firm standards and regulatory requirements.

Develops training materials, documentation, and change management plans to support adoption of new systems and processes.

Drives continuous improvement initiatives that create measurable value for the Firm and its clients.

Education and Experience

Bachelor’s degree in Business, Accounting, Finance, Information Systems, Computer Science, or related field, or equivalent relevant experience. Minimum of 5–7 years of experience leading projects, managing business solutions, or delivering technology-enabled services. Experience in consulting, implementation, enterprise systems, data management, process improvement, or tax-related environments preferred. Demonstrated success managing multiple concurrent initiatives in a fast-paced, client-focused environment.

Computer Skills

Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Experience working with enterprise systems, databases, reporting tools, project management platforms, or business applications. Familiarity with project management tools and collaboration platforms preferred.

Required Skills

Strong project and program management capabilities Excellent written, verbal, and executive-level communication skills Ability to lead cross-functional teams and influence stakeholders Strong analytical and problem-solving skills Ability to manage ambiguity and drive structured solutions Financial and operational acumen Ability to manage multiple priorities and meet deadlines

Preferred Skills

Experience implementing enterprise software or automation solutions Exposure to ERP systems or large-scale business platforms Experience with data analysis, reporting, or data transformation initiatives Knowledge of tax, accounting, or regulatory environments Experience leading digital transformation or process automation initiatives Familiarity with Agile, Scrum, Lean, or other structured project methodologies

Certificates and Licenses

Professional certifications such as PMP, Agile/Scrum certifications, Lean/Six Sigma, CPA, or other relevant industry credentials are preferred. Valid driver’s license may be required, depending on role assignment.

Supervisory Responsibilities

This position may directly supervise team members and carry out supervisory responsibilities in accordance with Firm policies and applicable laws.

Compensation Pay Transparency

• For certain California based roles, the base salary hiring range for this position is $126,000.00 - $171,050.00
• For other California based roles, the base salary hiring range for this position is $115,500.00 - $156,475.00
• For Colorado based roles, the base salary hiring range for this position is $110,500.00 - $149,600.00
• For Illinois based roles, the base salary hiring range for this position is $115,500.00 - $156,475.00
• For other Illinois based roles, the base salary hiring range for this position is $110,500.00 - $149,600.00
• For Maryland based roles, the base salary hiring range for this position is $110,500.00 - $149,600.00
• For Massachusetts based roles, the base salary hiring range for this position is $115,500.00 - $156,475.00
• For other Massachusetts based roles, the base salary hiring range for this position is $110,500.00 - $149,600.00
• For New Jersey based roles, the base salary hiring range for this position is $126,000.00 - $171,050.00
• For New York based roles, the base salary hiring range for this position is $126,000.00 - $171,050.00
• For other New York based roles, the base salary hiring range for this position is $105,000.00 - $142,450.00
• For Washington based roles, the base salary hiring range for this position is $115,500.00 - $156,475.00

Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records.

Equal Employment Opportunity/Affirmative Action/Accommodation

Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Click here to view the entire EEO poster and supplement. *Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request.Ryan welcomes and encourages applications from people with disabilities*.

Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information. To change or modify any personal information previously provided, pleaseclick here to access our Data Subject Access Request form.