Join The Vault — a tight-knit, community-focused cannabis company where knowledgeable staff create welcoming, educational customer experiences every day. As Manager of our retail location, you'll lead a small team to deliver exceptional service, protect compliance, and grow store performance. You'll own day-to-day operations including staffing and coaching, inventory and cash accountability, compliance with state and local regulations, merchandising, customer engagement, and community outreach. This role is ideal for a hands-on leader who thrives in a fast-paced retail environment, values teamwork, and wants to shape a trusted local dispensary culture.
- 3+ years of retail management experience with demonstrated leadership, scheduling, and coaching capabilities.
- Strong customer service orientation with the ability to build loyalty through product education and consultative sales.
- Experience with cash handling, POS systems, and daily cash reconciliation procedures.
- Proven ability to manage inventory, perform cycle counts, and maintain accurate recordkeeping.
- Knowledge of regulatory compliance requirements for cannabis retail or ability to quickly learn and adhere to state/local rules.
- Excellent verbal and written communication skills and the ability to de-escalate customer or employee situations professionally.
- Experience creating schedules, managing labor costs, and contributing to store-level P&L goals.
- Ability to pass required background checks and maintain any necessary licensing or site-specific credentials.
- Comfortable working a flexible schedule, including nights, weekends, and holidays as required.
- Familiarity with seed-to-sale systems (e.g., METRC) and common dispensary POS platforms.
- Experience with merchandising, product launches, and local marketing or community outreach initiatives.
- Basic financial literacy for forecasting, inventory valuation, and simple P&L review.
- Training/coaching certification or demonstrable success in staff development and performance management.
- Bilingual skills to better serve a diverse neighborhood.
- First aid/CPR certification and a commitment to maintaining a safe, inclusive workplace.
Join The Vault to learn from industry experts, deepen your cannabis expertise, and grow in a supportive, hands-on environment. If you're passionate about people, service, and making a meaningful local impact, you'll thrive here.
Salary
$80 - $85 USD per yearRequired Skills
- Must be 21 years of age or older.- 3+ years of retail management experience with demonstrated leadership, scheduling, and coaching capabilities.
- Strong customer service orientation with the ability to build loyalty through product education and consultative sales.
- Experience with cash handling, POS systems, and daily cash reconciliation procedures.
- Proven ability to manage inventory, perform cycle counts, and maintain accurate recordkeeping.
- Knowledge of regulatory compliance requirements for cannabis retail or ability to quickly learn and adhere to state/local rules.
- Excellent verbal and written communication skills and the ability to de-escalate customer or employee situations professionally.
- Experience creating schedules, managing labor costs, and contributing to store-level P&L goals.
- Ability to pass required background checks and maintain any necessary licensing or site-specific credentials.
- Comfortable working a flexible schedule, including nights, weekends, and holidays as required.
Desired Skills
- Prior experience in cannabis retail or other heavily regulated retail environments (alcohol, pharmaceuticals) is a plus.- Familiarity with seed-to-sale systems (e.g., METRC) and common dispensary POS platforms.
- Experience with merchandising, product launches, and local marketing or community outreach initiatives.
- Basic financial literacy for forecasting, inventory valuation, and simple P&L review.
- Training/coaching certification or demonstrable success in staff development and performance management.
- Bilingual skills to better serve a diverse neighborhood.
- First aid/CPR certification and a commitment to maintaining a safe, inclusive workplace.
About The Vault
The Vault is a small, community-focused cannabis dispensary (0-50 employees) known for friendly customer service and a super-knowledgeable team. We prioritize local engagement and curate thoughtful experiences for every guest, making our shop a trusted neighborhood resource. As a close-knit crew, your contributions directly improve community wellness and customer satisfaction.Join The Vault to learn from industry experts, deepen your cannabis expertise, and grow in a supportive, hands-on environment. If you're passionate about people, service, and making a meaningful local impact, you'll thrive here.
Equal opportunity employer
The Vault is an Equal Opportunity Employer.Manager in staten island at Unknown Company
This position is listed as full time and onsite.