Manager, SMB Business Development

Driving strategic partnership success, the full-time Manager, SMB Business Development - Retention will lead a team focused on enhancing retention and exclusivity for key restaurant partners, executing high-stakes deal strategies, and collaborating cross-functionally in a remote environment. Key responsibilities Own key partnership moments by managing renewals, exclusivity negotiations, and strategic initiatives Lead and develop a high-performing team of four direct reports to optimize partnership engagements Drive the marketplace retention strategy, including proactive renewals, upsells, and performance optimization Required qualifications 6+ years of experience in restaurant partnerships, business development, or enterprise account management Proven track record of structuring and closing high-value deals Experience managing and developing a team of high performers Strong data-driven decision-making skills Experience in cross-functional collaboration across multiple teams