Manager

Assistant General Manager Job Description

(Reports Directly to Managing Partners)

Competencies, Necessary Skills, Abilities, Knowledge, and Personal Characteristics

• Outstanding communication skills and a passion for excellence in customer service.
• Thorough knowledge of front and back of the house operations including inventory management experience.
• Strong analytical and problem solving skills.
• Assertive yet flexible interpersonal style to deal effectively with customers and employees.
• Ability to help create and maintain a people and process driven work environment.
• Computer literacy and familiarity with restaurant management software.

Responsibilities

• Assist in managing entire restaurant operations including FOH, BOH, and bar business with managing partners.
• Help manage expense control, food preparation and service, and labor percentage to ensure satisfactory and profitable operations.
• Coordinating bar operations and cost controls.
• Explore business opportunities to obtain new customers.
• Develop positive working relationships with existing customers for repeat business.
• Coach, develop, and motivate restaurant employees to build a strong, cohesive team.
• Helping to review staff performance on a regular basis.
• Ensure restaurant adheres to sanitation and safety standards, rules, and regulations.